1. Introduction

This Privacy Policy describes how Pierce Design ("we," "us," or "our") collects, uses, and shares information about you when you visit our website. We are committed to protecting your privacy and ensuring transparency about our data practices.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Company or organization name
• Project details and inquiries submitted through contact forms
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• Usage data (pages visited, time spent on pages, navigation paths)
• IP address and general location information
• Referral sources and click behavior

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website performance. The types of cookies we use include:

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

3.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve user experience.

3.3 Advertising Cookies

We use advertising cookies to deliver relevant advertisements and measure campaign effectiveness.

4. Third-Party Services

4.1 NextRoll/AdRoll

We use NextRoll/AdRoll for advertising and retargeting purposes. AdRoll may collect information about your browsing activity across different websites to provide you with relevant advertisements. This includes:

• Cookie identifiers and similar tracking technologies
• IP address and device information
• Pages visited and actions taken on our website
• Ad engagement and conversion data

For more information about NextRoll's data practices, please visit their privacy policy. You can opt out of AdRoll's targeted advertising by visiting their opt-out page.

4.2 HubSpot CRM

We use HubSpot as our customer relationship management (CRM) platform. When you submit information through our contact forms or interact with our website, that information may be stored and processed through HubSpot. HubSpot may collect:

• Contact information you provide
• Website interaction data and form submissions
• Email engagement metrics
• Communication history with our team

For more information about HubSpot's data practices, please visit their privacy policy.

5. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To improve our website and services
• To send you marketing communications (with your consent)
• To analyze website usage and trends
• To deliver personalized advertisements
• To comply with legal obligations

6. Information Sharing

We may share your information with:

• Service providers who assist us in operating our website and conducting our business (such as HubSpot and NextRoll/AdRoll)
• Professional advisors (lawyers, accountants, etc.)
• Law enforcement or government agencies when required by law
• Third parties in connection with a business transaction (merger, acquisition, etc.)

We do not sell your personal information to third parties.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct inaccurate information
• Deletion: You can request that we delete your personal information
• Opt-out: You can opt out of marketing communications and targeted advertising
• Cookie Management: You can manage cookie preferences through your browser settings

To exercise any of these rights, please contact us using the information provided below.

8. Cookie Control

You can control and manage cookies in various ways:

• Browser settings: Most browsers allow you to refuse or accept cookies
• Third-party opt-out tools: Visit Digital Advertising Alliance or European Interactive Digital Advertising Alliance
• Do Not Track signals: Some browsers support Do Not Track (DNT) signals

Please note that disabling cookies may affect the functionality of our website.

9. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

11. Children's Privacy

Our website is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our website, you consent to the transfer of your information to these countries.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information. We do not sell personal information.

14. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, restrict processing, and data portability. You also have the right to object to processing and to lodge a complaint with a supervisory authority.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: